Privacy Policy

At InsightDB, we value the privacy of our users and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to ensure your data remains secure. By accessing or using the InsightDB portal, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect:

To provide the best experience on InsightDB, we may collect the following types of data:

– Personal Information: When you create an account, subscribe to a plan, or contact us, we may collect personal information such as your name, email address, phone number, and billing details.

– Business Data: InsightDB does not store any business-related information. Only query strings related to analytics data, dashboard and reports. This query string is processed and securely stored in the database.

– Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and remember preferences. You may control cookie settings through your browser.

  1. How We Use Your Information:

We use the information collected to:

– Provide and improve the InsightDB platform and its features.

– Process transactions and manage your subscription to InsightDB services.

– Communicate with you about account updates, new features, or customer support.

– Comply with legal obligations and enforce our terms of service.

  1. Data Security:

We prioritize the protection of your data and implement industry-standard security measures, including:

– Encryption: All data transmitted through InsightDB is encrypted using SSL/TLS encryption protocols.

– Access Control: User access is restricted based on role and permissions. Only authorized personnel can access sensitive business data.

-*Backup & Recovery: Regular data backups are performed to ensure your information is safe in case of an unexpected event.

– Compliance: InsightDB complies with relevant data protection laws and industry standards, including [GDPR (General Data Protection Regulation), if applicable].

  1. Data Sharing:

We do not share your personal or business data with third parties, except in the following cases:

 Legal Requirements: We may disclose data if required by law, such as in response to subpoenas, legal processes, or government requests.

– Business Transfers: In the event of a merger, acquisition, or sale of our company, your data may be transferred as part of the transaction, subject to applicable laws.

  1. Data Retention:

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request to delete or modify your data by contacting us at any time. Upon account cancellation, we will retain your data for a reasonable period for backup and audit purposes, after which it will be securely deleted.

  1. Your Rights:

Depending on your jurisdiction, you may have the following rights regarding your personal data:

 You can request that we correct any inaccurate or incomplete data.

To exercise any of these rights, please contact us at [Email: sales@ba-systems.com; Phone: +8809602666777; Address: BDBL Bhaban, Level 9, 12 Kawran Bazar, Dhaka-1215.].

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting an updated policy on our website. Please review this policy periodically for any updates.

  1. Contact Us:

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: sales@ba-systems.com

Phone: +8809602666777

Address: BDBL Bhaban, Level 9, 12 Kawran Bazar, Dhaka-1215.